Refund and Returns Policy
Wearing Rudraksha and gemstones is a practice grounded in personal beliefs, cultural heritage, and religious traditions. The information provided here is drawn from sacred texts, literature, and individual experiences. Adiyogi Rudraksha & Gemstones guarantees the authenticity of our beads and gemstones but does not promise specific results. Users should use their discretion when making choices.
Refund & Return Policy:
At Adiyogi Rudraksha & Gemstones, we are committed to delivering exceptional service to our customers. We take great pride in offering high-quality, authentic Rudraksha beads and gemstones, ensuring that every product meets our stringent quality standards for your satisfaction.
If you are not completely satisfied with any product, please contact us within 7 days of receiving the item to initiate a full refund. You can reach us at adiyogirudraksh@gmail.com or call us at 6363404057 to start the return process.
Refunds or exchanges will only be processed if the product was damaged during transit. To qualify for a refund or exchange, please ensure the following conditions are met:
- Inform us in detail about the reason for the return or exchange before sending the item back.
- Once your return and refund request is confirmed, please send the item back following the guidelines provided by our customer support team.
- A refund will be issued once we receive the returned item in full.
Before initiating the return, kindly email us at adiyogirudraksh@gmail.com. We recommend using a reliable courier service that provides tracking information when shipping the product back. Please note that the customer is responsible for return shipping costs. We are not liable for items lost or damaged in transit; such items will not be eligible for refunds.
Delivery Policy:
Items ordered from adiyogi.com will be dispatched within 7 days of placing the order. Shipping costs will be calculated and displayed in your shopping cart before you complete the transaction via our third-party payment gateway. You can expect delivery within 7 to 10 business days.
Please be aware that these policies may change at any time at the discretion of the organization. For further inquiries, feel free to contact us at adiyogirudraksh@gmail.com.